Shipping & Returns

Shipping Information

Processing Time

Orders are processed within 2-5 business days. Orders placed on weekends or holidays will be processed the next business day.

Shipping Methods & Times

  • Standard Shipping (5-7 business days)
  • Express Shipping (2-3 business days)

Free shipping in Australia, Worldwide 20$ (free on orders over 150$)

International Shipping

  International customers are responsible for any customs duties or taxes.

Returns & Exchanges

Return Policy

Australia Only Returns are only accepted for customers within Australia, as required by Australian Consumer Law when items do not match their description.

No Returns Policy We do not accept returns for change of mind, wrong size, or personal preference. Please choose carefully before purchasing.

Australian Consumer Law Protection for Australian customers only: If your item does not match the description provided, you may be entitled to a return under Australian Consumer Law. Contact us at sashaantstore@gmail.com with details.

 

Exchanges Policy

No Exchanges We do not offer exchanges on any items. All sales are final.

Please Choose Carefully We recommend reviewing product descriptions, sizing charts, and images carefully before placing your order, as we cannot exchange items for different sizes, colors, or styles.

Australian Consumer Law for Australian customers only: This policy does not affect your rights under Australian Consumer Law if an item does not match its description.

Questions Before Purchase If you have any questions about sizing, colors, or product details before ordering, please contact us at sashaantstore@gmail.com and we'll be happy to help.

International Customers No returns are accepted for international orders. All sales are final.

Damaged or Defective Items

If you receive a damaged or defective item, please contact us immediately at sashaantstore@gmail.com with photos. We'll arrange for a replacement or full refund at no cost to you.

Contact Us

Questions about shipping or returns? Contact us at:

  • Email: sashaantstore@gmail.com
  • Response time: Within 24 hours